I am writing to you to express my dismay of your unbelievable, shameful practices!

This change of moving non ez-pass toll booths off road is a shameful attempt to collect money in violation fees from drivers who- have no intention of not paying the due toll- but are unaware of having to practically exit to pay the toll.

I, for one have been driving for ca. 14 years – never once did I not pay the toll, I never once tried to scam anyone. I use the parkway mainly to not get lost, so obviously I will not exit nor look for an exit before my destination. Sometimes I use the parkway to get to my destination more quickly – but either way, I basically drive the same stretch of road and have been for years.

Now with this Scam NJ is running, all of a sudden I receive one violation after another. Understandably I was concerned and upset, because I would never violate the law nor did I but I knew I had no way to prove it, because even when I go to a “maned” booth I never thought to ask for a receipt.

So I called EZ-pass and since it is hard to argue with my cars picture captured – I tried to find out what they exactly accuse me of.

And wouldn’t you know, it is not that my change didn’t register or any of the things I thought might have happened – why NO!! – it was just decided to remove the toll booths all together and just expect people to know they have to go“off road” to pay and then get back on.

The phone rep. had to explain to me where this took place and that there is a sign posted 2 miles ahead – but I never saw it, not that day in question nor when I went back to check! Probably because I wasn’t on the Parkway long enough – who knows, maybe it was just because I was driving along the same road I’d been on many times before and there was nothing out of the ordinary going on. And as for the ez-pass designated lane, usually, for years, one had plenty of time to change lanes once the toll booth came into view.

Now, had I done something wrong, I would pay the imposed fine. But since I did nothing wrong. I refuse to pay! Out of principle.

And after calling the Violations Bureau four times to date, judging by some of the comments the reps made, it seems I am by far not the only one with this problem.

I paid the 70cents. However I refuse to pay the “Administrative Fee”. I will not be scammed by
Government or Criminal. For it is obvious those changes were made to have people fall into this trap and thus collect enormous amounts in unjust fees.

Please have the courtesy to reply, and remove this disgraceful blemish from my record. And make an actual effort to inform people of these changes. Educate us drivers instead of trapping us!

Thank you.

Source: http://www.planetfeedback.com/state+of+new+jersey+turnpike+authority/other/nj+parkway+scam/302173

Their latest scam is to claim they never received swapped tags. I just got a letter in the mail that they’re swapping a tag “before it has problems” that I swapped over 2 years ago because it *was* giving me problems. Since this was well before the swap program existed they didn’t send me a return envelope, so I sent it to the address on the tag. My big mistake? I sent it regular mail, with no delivery confirmation or return receipt.

The scam? They’re going to charge me $21 for not receiving a tag that they received 2 years ago. Fuck them. I’m considering canceling EZ Pass if they even try to charge me for this bullshit.

So when your EZ Pass comes up for a swap, be sure to mail it so that you get some sort of confirmation that it was received.

Source: http://www.wackbag.com/showthread.php?t=62087

Worse, the allegation notice included two separate violations, one involving my rental car on that trip to N.J., the other involving ANOTHER Ohio license plate. The second violation allegation is an utter fraud.

I have a clear memory of paying all tolls IN FULL (not only on the date of my alleged offense but every single time I’ve gone through any toll booth or subway token turnstile etc.

The worst that MIGHT have happened is that I picked up a nickel, mistaking it for a quarter, but the E-ZPass violation citing my rental car license plate alleges that I owe $0.70. Not twenty cents.

And I remember very clearly counting the change carefully, putting the coins in the collection chute, and waiting for the sign to say ‘Thank You’ (I assume that the sign doesn’t thank drivers who short change the automatic coin-counter.

While I doubt organized crime has a mole at E-ZPass who is sending FALSE allegations out to OUT OF STATE motorists–those who are unlikely to challenge a $25.00 ‘administrative fee’ in addition to a dollar or less in supposedly ‘unpaid’ tolls, or that a hacker is scamming out of state motorists, I am concerned that this supposedly ‘accurate’ E-ZPass system not only wrongfully accused me but accused me without being specific about the charge (whether I underpaid or paid nothing according to their Big Brother System), and that their system concocted or connected a car, license plate, toll location, and time that had ABSOLUTELY NOTHING to do with me and are now trying to shake me down for BOTH alleged offenses.

I am an attorney in Ohio and you can contact me at lit4@aol.com if you live out of state and received a bogus E-ZPass allegation recently, as I will be glad to file a class action against them, and I am also sending my concerns about possible fraud and perhaps criminal activity at E-ZPass to the New Jersey Attorney General and to the Prosecutor in Essex County N.J., as it is my sincere opinion that something ROTTEN is going on at E-ZPass, and I’ll be damned if I’m going to submit to state-sanctioned shake-downs (extortion) (the E-Z Pass letter threatened me with administrative fines of up to $500 if I failed to respond withing 15 days).

E-ZPass has bitten off more than it can chew with me by making false and vague (violating due process) accusations that are baseless AND in error. I would like to hear a rebuttal from a neutral but knowledgable third party regarding my recent experience with E-ZPass.

I think it’s everyone’s duty to FIGHT electronic ‘autocopism’ such as E-ZPass. If law enforcement wants to punish violations, citizens ought to have due process first (be told PRECISELY WHAT THEY ARE BEING ACCUSED OF DOING WRONG) and then be allowed their day in court BEFORE paying the fine (E-ZPass claims that you must first pay the amount they are trying to EXTORT from me before I can contest the accuracy of their charges, which is nothing more bureaucratic nazism). If we all don’t fight this growing tendency for machines and software to find and punish alleged violations of laws or administrative rules, we’re going to wake up with one messed up country quite soon!

Justin
Cincinnati, Ohio
U.S.A.

Source: http://www.ripoffreport.com/reports/0/239/RipOff0239797.htm

Then I had to pay NJ E-Z the missed tolls, plus a $25 “administrative fee” for two of them. (They put two violations on one notice, whereas Dollar Rental Car split them into three violations and charged me $75.

If I had been attempting to evade the tolls, I would have accepted it as getting what I deserved. But I never even saw the signs, not once, but at three separate toll plazas on the Parkway on two different days. Where do they put the signs, on the moon?

For years, if you wanted to take the express lanes, you got into the left lanes. That is now apparently, the E-Z Pass lane. What if you don’t want to take the local lanes? I could see no way to avoid the E-Z Pass lanes without getting all the way over to the right and taking the local lanes. I could see making this mistake once, but according to them it was three times. I can only guess about the other two plazas.

I think they deliberately make this confusing in order to collect more revenue. I emailed E-Z Pass and told them I have been a loyal Jerseyan in exile all these years but that I now felt like burning my Giants cap! (I know, JD thinks I should do that anyway!)

It’s a shame when a visit to your home state leaves a bad taste in your mouth because of a highway authority that puts collecting revenue over the well-being of motorists.

Has anyone else here inadvertently gotten into the wrong lanes on the Parkway and been photographed by the “Big Brother Is Watching You” cameras? I’m not a dense, inattentive motorist. Isn’t this setup very confusing?

Source: http://forum.aboutnewjersey.com/showthread.php?t=1231

This blog will focus on the New Jersey ezpass ripoff scam and will feature stories that I’ve found across the web that go into detail about how the state of New Jersey is using their ezpass system to scam and ripoff motorists who travel through the “Garden State”

Feel free to comment and if you’d like your story featured here, send a message to newjerseysucks1 (at) gmail (dot) com.