A great, big, huge FU to EZ Pass. I’ve had EZP for almost the entire time it’s been in NJ – I’m guessing at least 8 years. I love it, even though they started charging a $1/month service charge and took away the toll discount. I can deal with that, since I don’t have to sit in toll traffic, and I do occasionally head into NYC when the bridge/tunnel discounts apply.
Their latest scam is to claim they never received swapped tags. I just got a letter in the mail that they’re swapping a tag “before it has problems” that I swapped over 2 years ago because it *was* giving me problems. Since this was well before the swap program existed they didn’t send me a return envelope, so I sent it to the address on the tag. My big mistake? I sent it regular mail, with no delivery confirmation or return receipt.
The scam? They’re going to charge me $21 for not receiving a tag that they received 2 years ago. Fuck them. I’m considering canceling EZ Pass if they even try to charge me for this bullshit.
So when your EZ Pass comes up for a swap, be sure to mail it so that you get some sort of confirmation that it was received.
Source: http://www.wackbag.com/showthread.php?t=62087
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